Our Privacy Policy

Serving Houston homeowners with dependable pool cleaning Services you can count on.

Introduction

Effective Date: 01/11/2025

Houston Pool Cleaning Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://houstonpoolcleaningservices.com/ or use our pool cleaning services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Request a quote or service estimate
  • Schedule a pool cleaning appointment
  • Contact us via phone, email, or contact forms
  • Create an account on our website
  • Subscribe to our newsletter or marketing communications
  • Provide feedback or reviews

This information may include:

  • Contact Information: Name, email address, phone number, mailing address
  • Service Address: Property address where pool cleaning services are provided
  • Payment Information: Billing address, credit card details .
  • Property Details: Pool type, size, special requirements, access instructions
  • Communication Records: Correspondence with our customer service team

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages viewed, time spent on pages, links clicked, referring website
  • Location Data: General geographic location based on IP address

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Improve our website functionality
  • Deliver targeted advertising

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain website features.

Third-Party Cookies: We may use third-party services such as Google Analytics and advertising networks that place cookies on your device. These third parties have their own privacy policies governing their use of your information.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Texas Residents (Texas Data Privacy and Security Act)

If you are a Texas resident, you have the right to:

  • Right to Know: Confirm whether we are processing your personal data and access that data
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Delete: Request deletion of your personal data
  • Right to Data Portability: Obtain a copy of your personal data in a portable, readily usable format
  • Right to Opt-Out: Opt out of the processing of your personal data for:
    • Targeted advertising
    • Sale of personal data
    • Profiling in furtherance of decisions that produce legal or similarly significant effects

Houston and Texas Residents

In addition to the Texas Data Privacy and Security Act rights listed above, we provide all our Houston and Texas customers with comprehensive privacy protections:

  • Right to know what personal information is collected, used, shared, or sold
  • Right to request deletion of personal information
  • Right to opt-out of the sale or sharing of personal information
  • Right to correct inaccurate information
  • Right to limit use of sensitive personal information
  • Right to non-discrimination for exercising privacy rights

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will promptly delete such information from our records.

Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, partner services, or informational resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.